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Leading Through Challenging Times

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Leading Through Challenging Times

The COVID-19 pandemic has affected nearly every dimension of organizational leadership. In today’s world where more employees are working remotely, leaders may not know specifically where their team members are located at any given time. They no longer can see them start their day, know if they’re working late or even if they’re taking lunch breaks. Therefore, it can be difficult for leaders to gauge the mood of their teams through the same casual interactions they did pre-COVID. Given that many of the tools leaders used on a daily basis to support their teams are no longer available in a virtual world, the best leaders have learned to adapt to the challenge at hand.

Cigna’s Leading Through Challenging Times article explores how leaders can leverage honesty, empathy, trust and flexibility to empower their employees. This means giving employees the right support to meet their whole health needs – covering every aspect of their lives, from the physical and mental to the social and even the financial. Leaders have to be aware of the many factors that can impact employees’ total well-being, including those beyond what they are used to managing.

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This article serves only as a reference and is intended for informational purposes only. Nothing in this article constitutes legal, tax, financial planning, health or medical advice including diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Any reference to products or services offered by Cigna are available except where prohibited by applicable law and subject to terms and conditions.