Woman using the Cigna Envoy Customer Experience Tool

MAKING YOUR CIGNA ENVOY® CUSTOMER EXPERIENCE EVEN BETTER

With the launch of the enhanced Cigna Envoy® customer experience.

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    The enhanced Cigna Envoy® customer experience

    We’ve got some exciting news to share with you!

    At Cigna, we’re committed to investing in the future and delivering innovative digital resources. Last month we reached an important milestone: the launch of the enhanced Cigna Envoy® customer experience.

    We’ve redesigned Envoy and introduce the following improvements:

    • The Member Toolkit,  packed with useful tools and documents
    • Cleaner, simpler and easier to use navigation
    • Responsive design, allowing you to access Envoy from your mobile or tablet device
    • The site is faster, allowing you to access the information you need more quickly
    • Two-step authentication, helping to reduce risk by making the login process more secure and unauthorized account access more difficult

    Watch our useful videos below to learn more or Login to Cigna Envoy® Now.

    Cigna Envoy® Overview

    A 60 second overview on all the brand new features available to Cigna members.

    Cigna Envoy® Member Toolkit

    Find out how Cigna's new Envoy service gives members information about Expat health insurance in this 60 second video.

    Cigna Envoy® How to submit a claim?

    Follow our 60 second instructions, on how to submit a claim, in Cigna's new Envoy service tool.

    Cigna Envoy® Two-step authentication login

    This 60 second video, shows our members how to login to Cigna's new Envoy services using a new feature called two-step authentication.