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Cigna Introduces Ginger, a Virtual Behavioral Health Provider

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Cigna Introduces Ginger, a Virtual Behavioral Health Provider

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The world is grappling with a mental health crisis exacerbated by the pandemic, and as demand has grown in the United States (U.S.) for mental health care and services, supply has struggled to keep up. To help meet the growing need, Cigna continues to expand the behavioral health services available to its customers. That’s why we added Ginger’s1 behavioral health coaching services to our behavioral health provider network in the U.S.

Early access to behavioral health coaching is designed to prevent the onset of more serious mental health conditions before they occur. Coaches take an active, goal-oriented approach to address a wide array of mental health issues, ranging from stress and depression to sleep problems and relationship challenges. They are trained to identify the need for higher-level care, and can help connect people to therapy or psychiatry services when needed, supporting customers through their entire care journey with Ginger.

Through their behavioral health benefits in the U.S., customers enrolled in employer-sponsored health plans can connect with a behavioral health coach as well as access Ginger’s robust library of self-guided content and skill-building activities through a smartphone app. For individuals who need higher levels of care, a therapist or psychiatrist can be added to their care team for video-based sessions. Cigna is the first carrier to bring Ginger’s coaching services in-network, allowing customers to access behavioral health coach support via their benefits. All of these virtual services are available through Cigna's outpatient behavioral health coverage, subject to benefit plan cost share. Ginger is also available in Spanish. 

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Download the Ginger Emotional Support App today.2


1. Program services are provided by independent companies/entities and not by Cigna. Programs and services are subject to all applicable program terms and conditions. Program availability is subject to change.
2. The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a registered service mark of Apple Inc. Android and Google Play are trademarks of Google LLC. Amazon, Kindle, Fire and all related logos are trademarks of, Inc. or its affiliates. App/online store terms and mobile phone carrier/data charges apply.

This information is for educational purposes only and is not medical advice. Always consult with your health care provider for appropriate examinations, treatment, testing and care recommendations.

Products and services are subject to availability and may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. Terms and conditions may apply. In the U.S., Cigna Global Health Benefits® group medical and dental plans are insured or administered by Cigna Health and Life Insurance Company. In the U.S. and Canada, group life, accident and disability plans are insured or administered by Life Insurance Company of North America. In Canada, group medical, dental, vision, and evacuation plans are insured or administered by Cigna Life Insurance Company of Canada. Employee Assistance Programs are administered by or through Evernorth Care Solutions, Inc., and Evernorth Behavioral Health, Inc. or affiliates and contracted companies. In other jurisdictions, products and services are offered by or through Cigna Global Insurance Company Ltd. or affiliates and contracted companies. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. The information on this site is only a general description of benefits. All insurance policies and group benefit plans contain exclusions and limitations. Please consult your licensed agent or contact Cigna for product availability, costs, and complete details of coverage. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.