Choosing a Doctor in a New Location

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Your primary care doctor is probably the first person you will speak to about a general health issue. They can help you identify the potential causes of a condition and help you make important decisions concerning your health.

There are certain situations where you may need to find a new doctor, such as moving to a new city or country or your current doctor retiring. Having a doctor you know and trust is important so it is recommended that you research well. Read on for more information about how to find a local doctor. 

When looking for a new doctor you may want to choose between public and private healthcare. Your decision may depend on the country you are currently living in or the country you are going to, since they tend to differ between countries. Most countries have a reliable public healthcare system, but you may still opt for private healthcare for speed of service and comprehensive health cover.

Whichever you choose, here are some things you can do to begin looking for a new doctor.

Ask your current doctor

If you are moving to a new area, you can ask them if they know of a doctor to recommend near your new home. This can help make moving less stressful.

Ask for recommendations from family and friends

Family, friends, and colleagues are a good source of information. They are more likely to understand your needs and give you their honest opinion. You can also ask them for details, such as whether they are generally happy with their doctor, what they like about them, how long it takes to make an appointment, and if they are available on the same day in case of an emergency.

Use online resources

There are various online resources that you can use to find doctors in different countries. While doing research you may find some doctors are mentioned more than others. You can also look for doctor reviews, check for any negative reports, and check a doctor’s certification, though this information may not be openly available in every country.

Contact local medical centers

Local hospitals, medical centers, and even medical schools may be able to provide you with information on doctors in your area. Medical centers and hospitals usually have a referral service to help you find the kind of doctor you need.

Speak to your health insurance provider

Many insurance companies, including Cigna, have a directory available for their members. Check your insurance provider’s website or call to see which doctors are available in your area under your plan.

If you are happy with all the information you find, you can make your first appointment. Meet the doctor and their team in person and see if they are friendly and approachable; check the facilities for comfort; and assess the timeliness and convenience of your visit. After your visit, consider whether you felt comfortable and at ease with the doctor, if you were treated respectfully, if they answered all your questions, and if all your concerns have been addressed.

If the answer to all the above is yes, you have found your new doctor.

Cigna customers can access Global Telehealth on the Cigna Wellbeing® App*. Get consultations with a licensed doctor within the same day with private, online, and live appointments via a secure video or phone conversation. The service is available 24/7 from just about anywhere in the world.

*Products and services are subject to availability and may not be available in all jurisdictions. Telehealth services are provided by an independent third party and not by Cigna. All providers are solely responsible for any treatment provided to their patients. Video chat may not be available with all providers or in all areas. See your plan documents for costs and coverage details, including the specific programs that may be available to you. The downloading and use of the Cigna Wellbeing app is subject to the terms and conditions of the app and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply.

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