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Have a question? Need assistance? You’re in the right place. Look below to find the specific contact information you’re looking for.

IGOs & NGOs
Member Services - Group Health Insurance (Global Health Benefits)

Call (toll-free in Singapore): 800 188 6017

Call (toll-free in the United States): 800 253 7052

24-hr International Customer Care Helpline: +86 (21) 6086 3109

SELF-SERVICE PORTAL: www.cignaenvoy.com

Member Services – Individual Health Insurance (Global Health Options)

Customer care team, treatment approval, enquiries on policy information, claims and payments

Call (toll-free in Singapore): 800 186 5047

Call (toll-free in the United States): 800 835 7677

Call (toll-free in Hong Kong): 2297 5210

Call (worldwide 24/7 hotline): +44 (0) 1475 788182

Fax: +44 (0) 1475 492113

Self-service portal: www.cignaglobal.com/customer-area

Email: CignaGlobal_Customer.Care@Cigna.com

Member Services - IGOs and NGOs

For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages.

Corporate address

Cigna Europe Insurance Company
S.A.-N.V. – Singapore Branch
152 Beach Road, #33-05
The Gateway East, Singapore 189721