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Get in touch. We'd like to hear from you.

Existing customer?

GET IN TOUCH. WE’D LIKE TO HEAR FROM YOU

Have a question? Need assistance? You’re in the right place. Look below to find the specific contact information you’re looking for.

Member Services

Send a secure email through Cigna Envoy or the Mobile App.

Direct dial toll free to our Customer Service Centre number + 800 253 7052 1. The International Access Code for the country you are in* must be dialled first.

For example:

- Dialling from China: 00* 800 253 7052 1

- Dialling from Hong Kong: 001* 800 253 7052 1

- Dialling from UK: 00* 800 253 7052 1

Call collect – charges will be accepted by Cigna.

*International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an exit code. See http://www.howtocallabroad.com/codes.html for your country’s access code.

Member Services - IGOs and NGOs

For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages.

Current Clients

Please contact your dedicated Account Manager by phone or by email.

Prospect Clients

Austria
Phone: +41 (0) 78 644 65 51
Email: austria@cigna.com

Belgium
Phone: +32 477 97 06 75
Email: belgium@cigna.com

Denmark
Phone: +31 (0)6 48 611 338
Email: denmark@cigna.com

Finland
Phone: +31 (0)6 48 611 338
Email: finland@cigna.com

France
Phone: +33 (0)8 05 54 20 64
Email: france@cigna.com

Germany
Phone: +41 (0) 78 644 65 51
Email: germany@cigna.com

Luxembourg
Phone: +32 477 97 06 75
Email: luxembourg@cigna.com

Norway
Phone: +31 (0)6 48 611 338
Email: norway@cigna.com

Spain
Email: gestioncomercial@cigna.com